Shipping policy
Shipping Policy
Thank you for shopping with Shop Above51! We appreciate your support and want to make sure you know what to expect when placing an order.
Order Processing
All Shop Above51 products are made to order. Production begins after your order has been submitted.
Please allow approximately 3–5 business days for your order to be produced and prepared for shipment.
Business days exclude weekends and major holidays.
Shipping & Delivery
Once your order has shipped, delivery times will vary depending on your location and the shipping carrier.
Estimated delivery times within the United States are 3–7 business days after shipment.
Please note that production and shipping times are separate. Delivery estimates are not guaranteed.
Shipping Confirmation & Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information, when available.
Please allow up to 48 hours for tracking updates to appear.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information at checkout.
Because orders enter production after submission, we cannot guarantee that shipping addresses can be changed once an order has been placed.
Shop Above51 is not responsible for delivery issues caused by incorrect or incomplete addresses provided at checkout.
Delayed or Lost Packages
While we do our best to ensure timely delivery, shipping delays may occur due to weather, carrier issues, holidays, or other circumstances outside our control.
If your package is significantly delayed or appears lost, please contact us so we can help investigate the issue.
Damaged or Defective Orders
If your order arrives damaged or defective, please contact us within 7 days of delivery and include your order number and clear photos of the issue.
Please refer to our Return & Refund Policy for additional details.
Questions?
If you have questions about your order or shipping, please contact Shop Above51 through our website