Return & Refund Policy

At Shop Above51, each item is made to order once your purchase is submitted. Because production begins specifically for your order, all sales are final.

Returns, exchanges, and cancellations are not accepted once an order has been placed.

Damaged or Defective Items

We want you to be happy with your purchase! If your item arrives damaged or defective, please contact us within 7 days of delivery so we can review the issue.

To request a refund for a damaged or defective product, please provide:

• Your order number

• A description of the damage or defect

• Clear photos showing the issue

Photos are required for all damage or defect claims. Once we review your request and verify the issue, we will determine refund eligibility.

Refunds for approved claims will be issued to the original payment method.

Please Note

We cannot offer refunds or exchanges for changes of mind, incorrect selections made during checkout, or other non-defective items.